CTC/Sales & Recruiting Force Skills

© 2001 CTC, Inc.
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Whether your organization sells a product or a service, our basic selling solution philosophy is essentially the same. High pressure selling simply doesn't work. Let us teach your sales/recruiting force what does work. (Click START to see whole show or click on individual subject link below.)

1) Customer Positioning
How do your customers view you?

2) SCORES Selling
From the initial contact to closing,
simple steps to hit a home run

3) Stalls, Put-offs, or Complaints
How to make them work in your favor

4) Negotiating
Going beyond a one-time approach &
creating a long-term relationship

5) Enhancing Telephone Effectiveness
The phone is a powerful sales tool when used properly

6) Improving Customer Service
Avoiding & resolving conflict